Refund Policy
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Effective Date: June 28, 2025
💳 Subscription Payments
All subscription plans (monthly, quarterly, annual) are billed in advance and renew automatically unless canceled before the next billing cycle.
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No refunds will be issued for any payments already processed.
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You may cancel at any time to avoid subsequent charges.
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No partial refunds for unused days within the billing period.
🚚 Odeliver.net Shipping Charges
According to Odеlivеr’s terms:
“No refunds shall be issued for carriage charges paid on shipments that are refused, held, or cancelled due to non‑compliance.” christopherward.com+5odeliver.net+5odeliver.net+5
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Shipping fees charged via Odeliver.net are non-refundable, including cases of refusal or failed delivery due to incorrect address or customer non-compliance.
🎁 Personalized Service & Deliveries
Since our services and gifts are personalized and curated:
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All services provided and gifts sourced are non-refundable once processed.
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Refund or replacement requests are considered only if:
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An item arrives damaged, incorrect, or defective.
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A formal claim is submitted within 3 days of delivery, with photo documentation.
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🔁 Replacements
If eligible under the above conditions:
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A compliant replacement will be issued at no extra cost.
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Issue must be reported within 72 hours of delivery.
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Damaged/incorrect items may require return in original condition.
📞 Contact & Support
To request assistance, replacements, or discuss billing concerns, please contact our support team:
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📱 WhatsApp: (868) 383-0637
🗓️ Cancellation Policy
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Cancel your subscription before the next billing date to stop renewal.
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Submit cancellation requests via email or WhatsApp at least 2 days before the renewal date.
⚖️ Governing Terms
This policy aligns with both The Gift Shop TT’s terms and Odеlivеr.net’s non-refund provisions for shipping services.
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All disputes will follow our Terms & Conditions and applicable Trinidad & Tobago law.